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Returns & Store Credit

Definition

If it seems as if there’s always something you’ve bought that needs to be returned or exchanged—typically without the receipt and on the opposite side of town—then this cardholder will be quite busy. Store credit? Gift cards from your mother-in-law? Sure, they were for your kids, but who’s gonna know if you used one to buy those cute shoes on sale?

Conception

Your family purchases things that might need to be returned

Planning

• Keeping track of items that need to be returned
• Figuring out store return policy

Execution

• Returning items (within store policy window)
• Donating or reselling items (if expired)
• Purchasing items with store credits (within store policy window)
• Managing gift cards and give to other cardholders such as “Clothes & Accessories (kids)” when appropriate for use

Minimum Standard of Care

Did you return the items during the allotted store policy window? Do you know where your credits are?